Refund & Return Policy — SinfulDecade

At SinfulDecade, we aim to deliver quality products and a smooth shopping experience. Please read our refund and return terms carefully before placing an order.

Returns

• You may request a return within 7 days of receiving your order.

• Items must be unused, unwashed, and in original packaging with all tags intact.

• Returns are accepted only after approval from our support team.

Non-Returnable Items

• Items purchased on sale or clearance

• Used or worn products

• Personal/intimate items (if applicable)

• Products without original packaging

Damaged / Defective / Wrong Item

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or an unboxing video.

After verification, we will offer:

• Replacement or

• Full/partial refund (depending on the case)

Order Cancellation

• Orders can be cancelled within 12 hours of placing the order.

• After processing starts, cancellation may not be possible.

Refund Process

• Once your return is approved and received (if required), refunds will be processed to the original payment method.

• Refund processing time: 5–10 business days after approval.

Shipping Costs

• Original shipping fees are non-refundable.

• Return shipping costs are generally paid by the customer unless the mistake is from our side.

Delivery Delays

As some of our products require extended processing and transit time, delivery may take 15–20 business days. Delays caused by courier services or customs are not eligible for refund but we will always help track and resolve issues.

Contact

For return or refund requests, contact us at:
support@sinfuldecade.shop

Refund & Return Policy — SinfulDecade

At SinfulDecade, we aim to deliver quality products and a smooth shopping experience. Please read our refund and return terms carefully before placing an order.

Returns

• You may request a return within 7 days of receiving your order.

• Items must be unused, unwashed, and in original packaging with all tags intact.

• Returns are accepted only after approval from our support team.

Non-Returnable Items

• Items purchased on sale or clearance

• Used or worn products

• Personal/intimate items (if applicable)

• Products without original packaging

Damaged / Defective / Wrong Item

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or an unboxing video.

After verification, we will offer:

• Replacement or

• Full/partial refund (depending on the case)

Order Cancellation

• Orders can be cancelled within 12 hours of placing the order.

• After processing starts, cancellation may not be possible.

Refund Process

• Once your return is approved and received (if required), refunds will be processed to the original payment method.

• Refund processing time: 5–10 business days after approval.

Shipping Costs

• Original shipping fees are non-refundable.

• Return shipping costs are generally paid by the customer unless the mistake is from our side.

Delivery Delays

As some of our products require extended processing and transit time, delivery may take 15–20 business days. Delays caused by courier services or customs are not eligible for refund but we will always help track and resolve issues.

Contact

For return or refund requests, contact us at:
sinfuldecade@gmail.com